Privacy Policy

This Privacy Policy describes how Suffer More LLC ("Suffer More", "we", "us", or "our") collects, uses, and protects your information when you use the Suffer More Fitness ("SFRMR") mobile and web application (the "App"). By creating an account or using the App, you agree to the practices described here.

1. Information We Collect

We collect only the information needed to deliver your training experience:

• Account identity: your name and email address.
• Health and fitness data: training programs, workouts you log (sets, reps, weights, notes), nutrition you log, body measurements, progress photos you choose to upload, and weight history. This data is either entered by you directly or, if you opt in, synced from Apple Health / Apple Watch (steps and heart rate).
• App usage data: basic, aggregated information about how you interact with the App (which screens you visit, errors encountered) used to improve the product.
• Subscription status: whether you have an active subscription and your current tier. We do not collect or store your payment card details. All payments are processed securely by our payment processor, Stripe.

2. How We Use Your Information

• To deliver, personalize, and improve your training experience inside the App.
• To generate AI-powered training plans, coaching reminders, and progress reviews.
• To send you essential service messages (e.g. password resets, subscription receipts).
• To provide customer support when you contact us.

Your health and fitness data is used only to deliver your training experience. It is linked to your account and is never used for advertising and is never sold or shared with third parties for marketing.

3. AI Features

When you use AI features (such as generating a training plan, smart workout suggestions, or AI Buddy chat), the inputs you provide are sent to a third-party AI service (such as OpenAI or Google) to generate the response. If you use the meal photo or nutrition label scan feature, the photo you take is sent to the AI service solely to identify the food and estimate its nutrition; your progress photos are never sent to AI services. These providers process the data on our behalf under their own privacy and security commitments and do not use your data to train public models. We do not send your name, email, or payment information to these providers — AI messages are generated without your identity attached.

4. Apple Health Data

If you connect Apple Health, we read steps and heart rate to power your daily progress and recovery insights. This data stays inside your account, is never written back to Apple Health, and is never used for advertising or sold. You can revoke access at any time in iPhone Settings → Privacy → Health.

5. Data Sharing

We do not sell your personal data. We share data only in these limited cases:

• With infrastructure providers (hosting, database, email delivery) acting strictly on our behalf.
• With AI providers as described in Section 3, solely to generate the feature you requested.
• With your coach, if you explicitly enrol in a coaching relationship inside the App.
• When required by law or to protect the rights and safety of users.

6. Data Retention & Deletion

We keep your data for as long as your account is active. You may permanently delete your account and all associated data at any time from inside the App: open Account Settings → Privacy & Account → Delete Account. Your records are deleted immediately and irreversibly; residual copies of uploaded files (such as photos) held by our storage infrastructure are purged within 30 days.

You may also request a copy of your stored data from Account Settings → Privacy & Account → Export My Data.

7. Children

The App is not directed to children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

8. Security

We use industry-standard safeguards (encryption in transit, access controls, and secure cloud infrastructure) to protect your information. No system is 100% secure, but we take protecting your data seriously.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you inside the App. Your continued use of the App after an update constitutes acceptance of the revised Policy.

10. Contact Us

Questions, requests, or complaints about privacy? Contact us at:
Suffer More LLC
Email: support@sfrmr.app